Policies

Required Healthcare Items for Dogs

NO EXCEPTIONS

General Health Requirements

  • Current wellness exam with our veterinary team
  • Fecal Current (within 6 months)
  • Current on monthly heartworm and flea/tick preventatives
  • Spayed/Neutered

Vaccination Requirements

  • Bordetella Vaccine
  • Rabies Vaccine
  • Distemper Vaccine
  • Canine Influenza
  • Leptospirosis

Required Healthcare Items for Cats

NO EXCEPTIONS

General Health Requirements

  • Current wellness exam with our veterinary team
  • Fecal Current (within 6 months)
  • Current on monthly heartworm and flea/tick preventatives
  • History of a negative FelV/FIV Test
  • Spayed/Neutered

Vaccination Requirements

  • Rabies Vaccine
  • Distemper Vaccine

Any pets found to have parasites (fleas, ticks, intestinal parasites) will be treated at the owner’s expense.

In the event that your pet might be displaying signs of illness or injury during their stay with us, you will be notified and our team will schedule an appointment with one of our veterinarians. If our veterinary team is unable to reach you for approved treatments, you are responsible for the charges incurred.

If your pet is displaying signs of illness or injury after hours that require immediate attention, you will be notified and your pet will be transported to an emergency veterinarian at your expense if you are unreachable.

All dogs have individual accommodations for sleeping at night to allow them to rest and have their own space. We do not currently offer open-room sleeping arrangements.

Bedding/Clothing

  • In order to maintain a flea-free environment, we do not accept articles of clothing or bedding.

Toys/Treats

  • We do encourage you to bring any toys or treats for your pet.
  • If your pet has a history of eating toys, we do not recommend bringing any as this can result in an emergency.

Payment

  • $50 deposit at booking
  • Full payment is due upon pick-up

Cancellation

  • 7 days’ notice cancellation or deposit forfeited
  • 14 days’ notice cancellation for holidays or deposit forfeited